Troubleshooting Common App Issues
It’s beyond frustrating when an application on your phone or computer encounters an error and stops working properly. While some errors require complex solutions, many common app issues can be fixed with simple troubleshooting techniques. Read on for solutions to frequent errors to help restore smooth functioning.
App Freezing/Not Responding
If an application hangs or freezes, don’t panic right away. First try manually closing the app and restarting it to reset. Double check for any software updates to install. For mobile apps, check that the operating system itself is also up-to-date. Updating or reinstalling the app can address conflicts causing the freeze.
Crash on Launch
When particular actions reliably cause an app to crash on launch, log details like exactly what you clicked prior. See if the crash persists after fully powering down the device and testing again. If problems repeat after updates or reinstalls, try deleting app data/cache and reconfiguring app settings as a fix.
Error Messages
Carefully examine any error messages – they exist to provide direction. Note the error code and message wording. Perform an online search combining the app name and exact error details to uncover specific resolutions. Error messages indicate where underlying problems exist.
Connectivity Issues
Applications relying on internet access are prone connectivity troubles. Check if you can access other websites/networks from the device itself first. Toggle airplane mode on and off to refresh connections. With phone apps, switching from WiFi to cellular data (or vice versa) can determine if problems lie with network.
Testing basics first when apps misbehave eliminates compounding frustration. Confirm app and OS updates install properly. Check for advisory notices about resolving known issues. Delete and redownload defective apps as needed. And never overlook the redeeming power of turning a device completely off, then back on again! Persistence pays off.